Privacy Policy

We collect personal information that you voluntarily provide and that is reasonably necessary to answer an inquiry, plan travel, or service a booking. Depending on your interaction with us, this may include:

• Name, email address, telephone number, and mailing address
• Departure city, preferred airport, destination, travel dates, budget range, and trip preferences
• Number of travelers, information about children traveling with a parent or guardian, and special-occasion details
• Itinerary, loyalty-program, accessibility, dietary, or accommodation preferences
• Passport, identification, date-of-birth, or payment information when required to complete a booking and provided through an appropriate channel
• Messages, notes, documents, and other information you choose to share during the planning process

Information may be collected through website forms, telephone calls, email, text messages, in-person communication, client portals, or other tools used to support your trip.

When you visit the website, the hosting platform and its infrastructure providers may automatically process limited technical information needed to operate, secure, and improve the site. This may include an IP address, browser and device type, approximate location derived from an IP address, pages visited, timestamps, referral information, cookies, and security or diagnostic logs.

Harbor Close Travel does not use this technical information to build advertising profiles or to sell information about visitors.

Personal information may be used to:

• Respond to inquiries and provide personalized travel recommendations
• Plan, quote, book, manage, and support travel arrangements
• Verify traveler details and prepare itineraries or travel documents
• Communicate about deposits, final payments, schedule changes, entry requirements, travel advisories, and trip preparation
• Coordinate with travel suppliers and other providers involved in your requested services
• Maintain business, accounting, commission, customer-service, and legal records
• Protect the website, our clients, and our business from fraud, misuse, security threats, or unlawful activity
• Comply with legal, regulatory, tax, insurance, or professional obligations

We do not collect personal information for resale, advertising databases, or unrelated third-party marketing.

To fulfill a request or booking, we may disclose only the information reasonably necessary to travel suppliers and service providers associated with your arrangements, including airlines, hotels and resorts, cruise lines, tour operators, destination-management companies, transportation providers, travel-insurance providers, host-agency partners, payment processors, and technology providers supporting our work.

These organizations are independent businesses and may handle information under their own privacy policies, terms, and legal obligations. We encourage travelers to review the policies of the suppliers involved in their trip.

Harbor Close Travel does not sell, rent, or trade personal information. We do not disclose personal information for cross-context behavioral advertising or for commercial data-broker purposes.

We may contact you by telephone, email, or text message in connection with an inquiry, booking, or travel service. Communications may include quotes, confirmations, payment reminders, schedule changes, document requests, destination information, travel advisories, and pre- or post-travel support.

Occasional travel news, group-trip information, or promotional messages may be sent when you have requested them, have an existing relationship with Harbor Close Travel, or where otherwise permitted by law. You may ask us to stop promotional communications at any time. Service-related messages about an active inquiry or booking may still be necessary.

This website is hosted through ChatGPT Sites. The hosting platform and infrastructure providers may process technical, security, and form-submission data as necessary to provide and protect the service.

Travel-planning inquiries submitted through the website are made available to Harbor Close Travel for follow-up. Client portals or additional digital tools may be introduced or changed over time. If those tools materially change how personal information is handled, this policy will be updated.

The website or its hosting providers may use cookies or similar technologies that are essential for site operation, security, authentication, preference storage, or basic performance measurement. Harbor Close Travel does not currently use website cookies to serve targeted advertising.

You may control cookies through your browser settings, although disabling essential cookies may affect certain site functions.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to support an active or completed trip, maintain appropriate business and transaction records, resolve disputes, enforce agreements, or satisfy legal, tax, insurance, host-agency, and supplier requirements.

Retention periods vary depending on the type of information and the nature of the travel service. When information is no longer reasonably required, we may delete it, de-identify it, or securely archive it as appropriate.

Reasonable administrative, technical, and organizational safeguards are used to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. Access is limited to those who need the information for legitimate travel or business purposes.

No website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. For that reason, sensitive information should be shared only through the method requested by Harbor Close Travel or the applicable supplier.

The website is not directed to children under 18, and minors should not submit information directly. Travel arrangements for a child may require limited personal information, but that information should be supplied by the child’s parent or legal guardian and will be used only as needed to plan or fulfill the travel service.

If you believe a child has submitted personal information without appropriate permission, please contact us so we can review and address the situation.

The website may link to airlines, cruise lines, hotels, tour operators, travel-requirement services, or other third-party websites. Harbor Close Travel does not control those sites or their privacy practices.

Travel is inherently international. Information needed for a booking may be transferred to or processed by suppliers in other states or countries, where privacy laws and protections may differ from those in your place of residence.

You may contact Harbor Close Travel to request access to, correction of, or deletion of personal information we maintain about you, subject to identity verification and any information we must retain for active bookings, business records, legal obligations, fraud prevention, or supplier requirements.

You may also update your contact information, withdraw an inquiry, or ask to stop promotional communications. Depending on where you live, applicable law may provide additional privacy rights. We will consider and respond to requests as required by applicable law.

This Privacy Policy explains how personal information is handled. Our Terms and Conditions explain booking practices, traveler responsibilities, supplier relationships, payments, cancellations, and other important matters affecting travel services.

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, services, suppliers, or legal requirements. The revised policy will be effective when posted unless a later date is stated. The “Last updated” date at the top of this page identifies the most recent revision.